Terms of service

Moonova™ Terms of Service

Last Updated: June 26, 2026

Welcome to Moonova™. By accessing or using our website, you agree to comply with these Terms of Service. Please read them carefully before placing an order.

Acceptance of Terms

By using the Moonova™ website, browsing our products, or placing an order, you agree to these Terms of Service and all applicable policies.

If you do not agree with these terms, please do not use our website.

Website Usage

You agree to use the Moonova™ website only for lawful purposes.

You must not:

  • Misuse or interfere with website functionality.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful content.
  • Engage in fraudulent activities.

Product Information

Moonova™ makes every effort to ensure product descriptions, images, pricing, and availability are accurate.

However:

  • Product colors may vary slightly due to screen settings.
  • Minor specification changes may occur without prior notice.
  • Product availability may change at any time.

Pricing

All prices are displayed in PKR (Pakistani Rupees).

Moonova™ reserves the right to:

  • Update product prices without prior notice.
  • Correct pricing errors.
  • Cancel orders placed with incorrect pricing caused by technical issues.

If a pricing error affects your order, we will contact you before processing it.

Order Acceptance

Placing an order does not guarantee acceptance.

Moonova™ reserves the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Cancel suspected fraudulent transactions.
  • Request additional verification before processing an order.

If your order is cancelled after payment, an eligible refund will be processed according to our Refund Policy.

Intellectual Property

All content on the Moonova™ website, including but not limited to:

  • Logos
  • Product images
  • Website design
  • Graphics
  • Text
  • Icons
  • Branding

is the intellectual property of Moonova™ and may not be copied, reproduced, distributed, or used without prior written permission.

User Responsibilities

By using Moonova™, you agree to:

  • Provide accurate personal information.
  • Maintain the confidentiality of your account (if applicable).
  • Use the website responsibly.
  • Respect applicable laws and regulations.

Prohibited Activities

You must not:

  • Use Moonova™ for unlawful purposes.
  • Attempt to disrupt website operations.
  • Engage in fraudulent purchases.
  • Copy or exploit website content without permission.
  • Use automated tools to scrape website data.

Violation of these terms may result in restricted access or legal action where applicable.

Limitation of Liability

Moonova™ shall not be liable for indirect, incidental, or consequential damages arising from:

  • Delayed deliveries
  • Product misuse
  • Technical website interruptions
  • Third-party courier delays
  • Events beyond our reasonable control

Our liability shall not exceed the amount paid for the product where permitted by applicable law.

Changes to Terms

Moonova™ reserves the right to update or modify these Terms of Service at any time.

Updated versions will be published on our website with the revised "Last Updated" date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

Contact Information

If you have any questions regarding these Terms of Service, please contact:

Moonova™

📧 Email: moonova.pk@gmail.com

📞 Phone: 0370 9898761

🏠 Address: Family Welfare Society, Islampura, Lahore